Subprocessors

View a list of Quik subprocessors below

SendGrid Inc.

Address
1801 California Street, Suits 500, Denver, CO, 80202
Data stored
Customer and staff names, email addresses and emails
Purpose
CitNOW uses SendGrid to send emails on behalf of Dealers
SendGrid Privacy policy

Twilio Inc.

Address
375 Beale Street, Suite 300, San Francisco, CA 94105 (HQ)
Data stored
Customer mobile phone numbers and links to videos
Purpose
CitNOW uses Twilio to send SMS on behalf of Dealers
Twilio Privacy policy

Amazon AWS

Address
410 Terry Ave. North Seattle, WA 981095210, USA
Data stored
Storing dealers and customers information in databases, and video content on servers run by Amazon AWS
Purpose
General compute and data storage tasks
Amazon AWS Whitepapers

Elastic

Address
88 Kearny St, Floor 19, San Francisco, CA 94108
Data stored
Customers data, jobs data
Purpose
Logs for system maintenance
Elastic Privacy Policy

Rollbar

Address
548 Market St Suite #60587, San Francisco, USA Data stored Customers
Data
Jobs data
Purpose
System maintenance
Link to privacy policy

Salesforce

Address
Global Offices - Salesforce UK
Data
Customer relationship data including names, email addresses and phone numbers of customers, contract data including contracts, generic CRM data capture for relationship management and support.
Purpose
Used as our centralise Customer Relationship Manager for the CitNOW Group as well as marketing campaigns (Marketing Cloud)

Zype TV Ltd

Zype TV Ltd is the same Group (CitNOW Group) and houses the contracts with our CRM Manager and further purposes for both Internal Employee Data and Customer data.
Address
9 Millars Brook, Molly Millars Lane, Wokingham, Berkshire, RG41 2AD, United Kingdom (HQ)
Address
8-10 Corn Exchange Road, Stirling, FK8 2HX, Scotland
Data
As part of the same group, Zype TV Ltd has access to all data gathered and created by Auto Imaging. This may include (but is not limited to) entity employee details, customer (dealer) details as well as consumer personally identifiable information required for the services.
Purpose
Head Office activities (e.g. HR, Finance, Development Support and Centralised Product Functions)