Quik Subprocessors

SendGrid Inc.

  • Address: 1801 California Street, Suits 500, Denver, CO, 80202
  • Data stored: Customer and staff names, email addresses and emails
  • Purpose: CitNOW uses SendGrid to send emails on behalf of Dealers
  • SendGrid Privacy Policy

Twilio Inc.

  • Address: 375 Beale Street, Suite 300, San Francisco, CA 94105 (HQ)
  • Data stored: Customer mobile phone numbers and links to videos
  • Purpose: CitNOW uses Twilio to send SMS on behalf of Dealers
  • Twilio Privacy Policy

Amazon AWS

  • Address: 410 Terry Ave. North Seattle, WA 981095210, USA
  • Data stored: Storing dealers and customers information in databases, and video content on servers run by Amazon AWS
  • Purpose: General compute and data storage tasks
  • Amazon AWS Whitepapers

Elastic

  • Address: 88 Kearny St, Floor 19, San Francisco, CA 94108
  • Data stored: Customers data, jobs data
  • Purpose: Logs for system maintenance
  • Elastic Privacy Policy

Rollbar

  • Address: 548 Market St Suite #60587, San Francisco, USA Data stored Customers
  • Data: jobs data
  • Purpose: System maintenance
  • Rollbar Privacy Policy

Salesforce

  • Address: Global Offices - Salesforce UK
  • Data: Customer relationship data including names, email addresses and phone numbers of customers, contract data including contracts, generic CRM data capture for relationship management and support.
  • Purpose: Used as our centralise Customer Relationship Manager for the CitNOW Group as well as marketing campaigns (Marketing Cloud)
  • Salesforce Security
  • Salesforce Full Privacy Policy Statement

Zype TV Ltd

Zype TV Ltd is the same Group (CitNOW Group) and houses the contracts with our CRM Manager and further purposes for both Internal Employee Data and Customer data.

  • Address: Address: 9 Millars Brook, Molly Millars Lane, Wokingham, Berkshire, RG41 2AD, United Kingdom (HQ)
  • Address: 8-10 Corn Exchange Road, Stirling, FK8 2HX, Scotland
  • Data: As part of the same group, Zype TV Ltd has access to all data gathered and created by Auto Imaging. This may include (but is not limited to) entity employee details, customer (dealer) details as well as consumer personally identifiable information required for the services.
  • Purpose: Head Office activities (e.g. HR, Finance, Development Support and Centralised Product Functions)
  • Policies: Zype TV Policies
  • GDPR: Zype TV Privacy & Data Protection Notice

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Or you can call us on (617) 221 5502 to speak with a member of the Quik team.