Even more operational efficiency. We are happy to announce our new Opentrack certification and integration with Dealertrack DMS.
There is a huge advantage to Quik now being fully integrated with Dealertrack DMS. Now, the Quik software can be used alongside the Dealertrack dealer management system already in place in your workshop.
With this integration of two systems, when a technician creates a repair order on the DMS, a video request is automatically created on Quik.Video, allowing the technician to create and send a video of repair recommendations to the customer. Along with this, Quik is automatically checking for closed repair orders every morning and automatically closing jobs that have been completed.
The integration with Dealertrack gives Quik access to Open Track, Dealertrack’s cloud-based technologies proven to help dealerships grow. A secure, cloud-based dealer management system integration means you’ll always have the latest version of the software, without having to maintain a server or undergo manual updates. Cloud technology offers more security benefits than on-site servers and can be accessed anywhere you have an internet connection.
Some of the main benefits of the integration include:
- Make better, faster business decisions with real-time reporting. Real-time data will allow you to react immediately, with the right information to make the correct decisions.
- Improve the customer experience by giving customers more face time and less time sitting in the lobby. They can view their cars and the work that needs to be done from home.
- Easy to use technology means you can spend less time training employees on how to use Quik and more time to focus on customers.
- As after-sales operations are growing rapidly along with customer expectations, Quik allows you to keep up with this movement, by supplying an easy to use software system which can be used alongside your current DMS.
Quik is here to improve your workshop’s efficiency by making Service Advisor’s and Technician’s work easier while driving profits. This enhances the customer’s experience by building trust and transparency.